Performance consulting is a holistic and systematic method to improve organisational results by strategically aligning individual and organisational performance to organizational outcomes. Performance enhancement has been a primary emphasis area for firms for many years in order to get a competitive advantage over their competitors. There are 3 critical components to Performance Consulting: The Process, Needs Hierarchy, and GAPS Map. The Performance Consulting Process consists of 9 critical steps. Each step requires research and analysis of what your customer needs to be successful. The Performance Need Hierarchy consists of a review of the department’s business needs, employee group and performance needs, organizational capability needs, and individual capability needs. This will enable you to better understand the business needs, solutions and results. The GAPS Map consists of steps to analyze the needs of the organization and the ability and performance of employees in the organization to achieve those goals.