We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression. 

• 3+ hours of video lectures and digital resources are available on demand.
• Learn at your own speed with affordable, high-quality E-learning content. 
• When you finish the course, you will be given a certificate of completion.
• Enhance your resume from a globally recognised Accredited Qualification.
• You’ll discover how effective salespeople use a researched and proven technique to boost their careers.
• You’ll be able to successfully implement several practical sales strategies and have a deeper understanding of your consumers.

Our course is open for everyone. This Diploma in Customer Relationship Management (CRM) is ideal for those who aspire to gain in-depth knowledge & efficient skill to embark into the relevant sector as a promising potential. 

• Module 01: Introduction to Customer Relationship Management (CRM)
• Module 02: CRM Fundamentals
• Module 03: CRM Strategies
• Module 04: Data Analysis in CRM
• Module 05: CRM Databases
• Module 06: Deepening Customer Relationship
• Module 07: Handling Customer Complaints
• Module 08: Future of CRM

Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Diploma in Customer Relationship Management (CRM) certificate.

An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate. 

QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education. It is a non-accredited course.

There are no  formal requirements needed for this Diploma in Customer Relationship Management (CRM) course. So learners do not require any prior qualifications to enrol in this course.