We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression. 

• 1+ hours of video lectures and digital resources are available on demand.
• Learn at your own speed with affordable, high-quality E-learning content. 
• When you finish the course, you will be given a certificate of completion.
• Enhance your resume from a globally recognised Accredited Qualification.
• You’ll discover how effective salespeople use a researched and proven technique to boost their careers.
• You’ll be able to successfully implement several practical sales strategies and have a deeper understanding of your consumers.

Our course is open for everyone. This Service Pricing and Revenue Management is ideal for those who aspire to gain in-depth knowledge & efficient skill to embark into the relevant sector as a promising potential. 

• Module 01: Introduction Hotel Reception and Reservation Assistant
• Module 02: Describe how to Converse with Customers
• Module 03: Explain the Rules of Email Etiquette
• Module 04: Explain the Rules of Grooming and Dress Code
• Module 05: Explain the Rules of Telephone Etiquette
• Module 06: Describe the Need of Relationship with Customers
• Module 07: Explain how to Build Rapport with Customers
• Module 08: Describe Roles Responsibilities of Hotel Reception Assistant
• Module 09: Explain what is Up selling
• Module 10: Explain what is Cross selling
• Module 11: Identify the Steps for Selling as Hotel Reception Assistant
• Module 12: Describe the Factors Influencing Buying Decision
• Module 13: Explain how to Handle Customers Buying Objections
• Module 14: Explain how to be Assertive as Hotel Reception Assistant
• Module 15: Identify the Steps for Handling Customers Complaints
• Module 16: List the Tips for Success as a Hotel Reception

Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Service Pricing and Revenue Management certificate.

An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate. 

QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education. It is a non-accredited course.

There are no formal requirements needed for this Service Pricing and Revenue Management course. So learners do not require any prior qualifications to enrol in this course.